Rückerstattungsrichtlinie

100% money-back guarantee — 30 days

If you're not fully satisfied with your portrait, you can request a full refund within 30 days of your purchase, no questions asked.

How it works

1. Email us at contact@example.com with your order number
2. We process your request within 24 business hours
3. The refund is credited to your card within 5-10 business days

Special cases

• Digital portrait: no physical return needed. Once refunded, the digital file remains accessible (we don't lock it).
• Physical canvas: no physical return required. Keep the canvas — consider it a bonus gift.
• Unlimited regenerations 7 days: before requesting a refund, please regenerate as many times as you'd like — we offer unlimited regenerations for 7 days after purchase.

Refund refusals

Refunds may be refused in case of manifestly fraudulent request or abuse of the system (repeated orders with systematic refunds).

Guarantee applicable to all customers worldwide.